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Support

Find the right support for go1984

Our free support requires that you are using the latest go1984 version.


To schedule a remote support via TeamViewer, please send a request to support@~@logiware.de or create a support ticket in our HelpDesk system.

Before you call us, please check if your questions about go1984 are answered in the support resources we provide:

Step 1

The answers to the most frequently asked questions can often be found in the FAQ section.

Also check if the video tutorials or the online manual answer your question.

Step 2

Make sure that you have installed the latest versions of go1984 or the client solutions.

Your operating system and any plug-ins or browsers should also be up to date.

Step 3

Send us a message with your request via the HelpDesk system, which you can find here, or by e-mail to
support@~@logiware.de.

We will get in touch with you as soon as possible.

Please use this form or address your query to support@~@logiware.de.

You can reach our support hotline at the telephone number +49 (0) 5921 713 99 25 at the times below.

Monday to Thursday: 

09.00 am - 12.30 pm (GMT +1)
02.00 pm - 05.00 pm  

Friday:

09.00 am - 12.30 pm