Support
We are here for you.
Free support for all go1984 users running the latest version. Use our resources or contact us directly.
Do you have any questions?
Take advantage of our support resources
Before you call us, please check if your questions about go1984 are answered in the support resources we provide.
01
Find answers
The answers to the most frequently asked questions can often already be found in the FAQ section. Also check if the video tutorials or the online manual answer your question.
02
Stay up to date
Make sure that you have installed the latest versions of go1984 or the client solutions. Your operating system and any plug-ins or browsers should also be up to date.
03
Contact us
Send us a message with your request via the HelpDesk system or by e-mail to support@logiware.de. We will get in touch with you as soon as possible.
More questions?
Support Hotline
If a question remains unanswered, you can reach our support hotline directly by phone.
Please note the support hotline hours shown here, outside of which we are not available by phone. Alternatively, you can create a ticket in the HelpDesk at any time or send us an e-mail to support@logiware.de.
🕐 Hotline Hours
Monday 09:00 – 12:00 · 14:00 – 16:00
Tuesday 09:00 – 12:00 · 14:00 – 16:00
Wednesday 14:00 – 16:00
Thursday 09:00 – 12:00 · 14:00 – 16:00
Friday 09:00 – 12:00
Saturday / Sunday closed
Remote Support
TeamViewer Session
If you have already scheduled a TeamViewer session with us,
please download in advance our free TeamViewer QuickSupport.
To schedule a session, please send a request to support@logiware.de or create a support ticket in the HelpDesk.
Contact
How to reach us
Choose the contact method that best suits your needs.
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